Warranty

WARRANTY & AFTER-SALES SUPPORT

Clear Warranty Terms for Every Project

Warranty coverage is confirmed according to the approved material, manufacturer, structural system and agreed project scope.

Project-Specific Coverage

The applicable warranty period and covered components are stated in the approved quotation, purchase order or contract.

Material Warranty

Manufacturer-backed fabric or membrane warranty depends on the selected product, correct use and stated warranty conditions.

Workmanship

Installation and workmanship obligations are handled according to the agreed scope and handover conditions.

Inspection & Maintenance

Regular inspection, cleaning and timely reporting help preserve performance and may be required under warranty terms.

Exclusions

Damage caused by unauthorized modification, misuse, collision, exceptional events or third-party work may not be covered.

Warranty Request

Clients should provide the project reference, location, photographs and a clear description so the matter can be assessed.